577tk's Privacy Policy

3 Information We Collect

577tk collects the following types of information to operate the platform and improve service quality:

a) Identity Information

• Full name and username
• Date of birth (for age verification — minimum 21 years)
• National ID card or passport number (for identity verification)
• Address and nationality

b) Contact Information

• Email address
• Mobile number

c) Financial Information

• bKash, Nagad, Rocket, Upay account numbers
• Bank account details (where applicable)
• Transaction history and amounts

d) Technical Information

• IP address and device type
• Browser type and operating system
• Cookie and session data
• Login and logout times and dates
• Time spent on the site and pages visited

e) Gaming Activity Information

• Play history, bet amounts, and results
• Records of bonuses and promotions claimed
• VIP level and reward information

4 How Information Is Collected

We collect information in the following ways:

• Directly provided information: What you provide yourself through account creation, filling out forms, or contacting customer service.
• Automatically collected information: What is recorded automatically via cookies, log files, and tracking technologies when you access the site.
• Information from third parties: Information received from authorised third parties for identity verification or payment processing.

7 Who Information Is Shared With

577tk does not sell your personal information to third parties. However, in limited and defined circumstances, information may be shared with specific third parties:

• Payment service providers: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, Upay, and bank transfer service providers.
• Identity verification services: With authorised verification agencies to carry out the KYC process.
• Technology service providers: With providers of server hosting, cybersecurity, and analytics services, who operate under strict confidentiality agreements.
• Legal authorities: With government or law enforcement agencies when required by court order or applicable law.

Each third party is required to use your information only for the specified purpose and may not use it for their own operations.

8 Commitment to Non-Disclosure

We will never disclose your information in the following circumstances:

• Your information will not be sold to third parties for advertising or marketing purposes.
• Your information will not be provided to any unauthorised party without your explicit consent.
• Your information will not be given to any government agency beyond what is legally required.
• Your information will not be shared with competing businesses for commercial purposes.

10 Security Technologies & Practices

577tk follows industry-standard security technologies and practices to protect your information:

• SSL encryption: All communications on the site are protected by SSL/TLS encryption, keeping your data hidden from third parties.
• Data encryption: Stored sensitive information is kept in an encrypted state.
• Secure servers: Our servers are operated in secure data centres and undergo regular security testing.
• Access controls: Only authorised staff can access your information, and their access is limited and logged.
• Regular audits: Regular technical audits are conducted to identify security vulnerabilities.
• Staff training: Our staff receive regular training on data protection.

However, no method on the internet is completely secure. We make every effort to protect your information, but we cannot guarantee absolute security. You should also keep your account password private and not share it with anyone.

11 Data Retention Period

We retain your information for as long as it is needed. The retention period is determined on the following basis:

• All information is retained while your account remains active.
• Even after an account is closed, transaction and identity-related information is retained for a specific period as required by legal obligations.
• Certain information may be retained for an extended period as needed for fraud prevention and dispute resolution.
• After marketing consent is withdrawn, information used for that purpose is deleted in a timely manner.

14 Changes to This Policy

577tk reserves the right to modify or update this privacy policy from time to time. When changes are made:

• The updated policy will be published on this page.
• For significant changes, a notification will be sent to your registered email address.
• The date of the change will be noted at the beginning of the policy.

If you continue using the site after any changes, you will be considered to have accepted the new policy. We therefore recommend checking this page regularly.

15 International Data Transfers

577tk operates primarily for the Bangladesh market. Where our technology service providers are located outside of Bangladesh, we ensure that the receiving party maintains adequate data protection standards when transferring information. Such transfers are always conducted under contractual safeguards.

16 Accountability & Complaints

577tk is committed to full compliance with this privacy policy. If you have any complaints or questions regarding data protection, please contact our customer service team. We will endeavour to respond to your complaint within a reasonable time and take steps toward a resolution.

If your complaint cannot be resolved by us, you may file a complaint with the relevant authority under applicable laws of Bangladesh.