Frequently Asked Questions
All answers to your questions about 577tk in one place
Deposits, withdrawals, betting, VIP benefits, and support — everything you want to know about 577tk, all in one place in easy English.
While playing at 577tk, you may have many questions — from making a deposit to withdrawing a bonus. On this page, we have organized the most frequently asked questions from Bangladeshi players into five categories. If you cannot find an answer here, contact us directly via our 24/7 live chat or email.
Cricket Betting
If a match is declared a no-result or tie due to rain or any other reason, the bet is generally considered void and the full stake is returned to your account. However, if a specific portion of the match (such as the first innings or a set number of overs) has been completed before the result is determined, the bet may be settled based on that portion. For more details, please check our terms and conditions or ask via live chat.
An accumulator bet combines the results of multiple matches on a single slip. The odds for each selection are multiplied together, so the potential payout is much higher if you win. However, if any one selection loses, the entire accumulator is void. At 577tk, the accumulator option is available for cricket and several other sports. Log in to the platform to see how many legs you can add.
Yes, 577tk offers live in-play betting. After a match has started, you can view real-time odds and place bets. You have the opportunity to make quick decisions based on moments like over-by-over run changes, wickets falling, or powerplays. In-play odds change rapidly, so it is important to confirm your bet in time.
577tk offers many markets including Match Winner, Toss Winner, High Scorer, Top Batter, Over/Under Runs, Method of First Wicket, Powerplay Runs, and Man of the Match. For example, in a hypothetical Bangladesh vs India match, you can bet not only on the Match Winner but also on the runs in each over. Log in to your account to explore the various markets.
Yes, 577tk offers betting on BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC tournaments, bilateral series, and other international cricket events. Bangladesh Tigers matches are also covered. Visit the cricket betting section to see which tournaments are currently active.
Deposits
577tk itself charges no deposit fee — the full amount you send will be credited to your account. However, mobile banking platforms like bKash, Nagad, or Rocket may deduct their standard charges. Please contact the relevant payment service provider for information on those charges. The minimum deposit amount is ৳500.
Log in to your account, go to the deposit section, and select Nagad. Send your amount to the Nagad number provided and enter the transaction ID in the deposit form. The minimum deposit is ৳500. If completed correctly, your balance will be updated within a few minutes. If you have any issues, take a screenshot of the transaction and contact live chat.
577tk currently supports five deposit methods: bKash, Nagad, Rocket, Upay, and bank transfer. For bank transfers, major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank can be used. The minimum deposit amount is ৳500 for each method.
In most cases, your account balance is credited within a few minutes of depositing via bKash. Occasionally there may be a slight delay due to network issues or verification. Send a minimum of ৳500 and make sure to submit the correct transaction ID. Providing accurate information speeds up the process.
First, wait 15–20 minutes. If your balance still has not appeared, collect a screenshot showing the transaction ID, amount, time, and payment method, then contact live chat. Our support team is active 24/7 and will resolve the issue as quickly as possible. Please provide accurate information to make verification easier.
How to Withdraw
The minimum withdrawal amount at 577tk is ৳500. This limit applies to all methods — bKash, Nagad, Rocket, Upay, and bank transfer. Withdrawals are generally completed within 30 minutes to 3 hours. Providing the correct account number and details makes the process faster.
To withdraw bonus winnings, you must meet the wagering requirement. For the 577tk welcome bonus, you need to wager 10 times the bonus amount — for example, if you receive a ৳2,000 bonus, you must complete a total of ৳20,000 in bets. Wagering applies only to the bonus amount, not the deposit. Once the requirement is met, submit a withdrawal request.
Withdrawals are normally completed within 30 minutes to 3 hours. If it has been pending for more than 3 hours, contact live chat with your request number or transaction details. Sometimes a slight delay can occur if account verification or additional information is needed. The support team will give you an immediate update.
Yes, withdrawals at 577tk are available 24 hours a day, 7 days a week. Whether it is night or a public holiday, you can submit a withdrawal request at any time. It is completed within the same 30 minutes to 3 hours as usual. However, bank transfers may take slightly longer due to the bank's own operating hours.
VIP Program
Cashback is determined each week based on your total betting activity. The cashback rate for your current VIP level is applied and automatically credited to your account on a set day. Cashback is received directly as real money — there is no separate wagering requirement. The higher your level, the higher the rate.
577tk has five VIP levels in total. The Bronze level offers up to 0.2% weekly cashback. Silver offers 0.5%, Gold offers 0.7%, and Platinum offers up to 1.0% cashback. The highest level, Diamond, offers up to 1.2% cashback per week. The more you play, the higher the level you can reach.
In addition to weekly cashback, VIP members enjoy higher withdrawal limits, a dedicated account manager, early access to special promotions, and priority customer support. These benefits improve further as you move to higher levels. Check the VIP section of your account for more details.
You can automatically advance to a higher level through regular betting and gaming activity. It starts at Bronze, then progresses to Silver, Gold, Platinum, and finally Diamond at the top. The more active and consistent you are, the faster your level improves. Log in to your account to see your current level and progress.
Contact & Support
577tk has two support channels. First, live chat — active 24 hours a day, 7 days a week, offering the fastest response. Second, email — writing to [email protected] provides detailed assistance for complex issues. Both channels support Bengali and English.
No — the 577tk support team provides full assistance in both Bengali and English. Bengali-language service is offered with Bangladeshi players in mind. Send your message in plain Bengali via live chat or email and the team will respond in Bengali.
For a faster resolution, have the following ready before contacting support: your registered username or email, a detailed description of the issue, the transaction ID and amount where applicable, a payment screenshot, and the approximate time the issue occurred. Providing this information allows the support team to resolve your issue much more quickly.
Yes, 577tk's support service is available 24 hours a day, 7 days a week. Whether it is 3 AM or 5 in the morning, a public holiday or a weekend — you can chat via live chat or send an email at any time. Live chat generally offers the fastest response.
Still have questions?
Our support team is by your side 24/7. Reach out via live chat or email at any time.
Live Chat — Instant Support